Ground Services Agent

Division: Ground Operations

Department: Regional Airports Greece & Cyprus / Naxos Airport

Location:  Naxos

Type of Employment: Rotating shifts

Deadline: 26/03/2023

About us

AEGEAN Airlines, based in Athens, Greece, is a member of the Star Alliance Group since 2010 and a proud winner of 12 SKYTRAX World Airline awards for ‘Best Regional Airline in Europe’. Our employees have been instrumental in our success, through seeking to channel their energy and motivation into the challenging industry of aviation, providing services of high standards across all travel stages and contributing to the continuous improvement of our products. We are looking for enthusiastic, talented and dedicated individuals, who can drive our organization forward.

If you wish to explore the exciting world of aviation, join our team!

About the role

There is currently a job opening for “Ground Services Agent” in Naxos Airport. As a Ground Services Agent, you will be responsible for all passenger handling and aircraft handling related activities while ensuring implementation of regulatory and company’s safety, security and quality standards. If you are eager to work in a fast-paced environment and you are keen to provide excellent customer experience, this job is for you.

What you will do:

• Assist passengers with queries and provide solutions on daily operational issues
• Check-in and gate services, ticket sales, cargo sales and acceptance
• Coordinate all activities for air-side provision of ground services
• Supervise all aircraft handling activities
• Specify procedures and practices for timely provision of aircraft handling services
• Coordinate aircraft loaders and ensure smooth interface with check-in and aircraft handling areas
• Monitor the implementation of safety and security procedures and report any deviation
• Assure implementation of and follow up on new Ground product features introduced

You fit, if you cover the following requirements:

• High School diploma, Bachelor’s degree will be considered as an asset
• Fluency in oral and written English
• Knowledge of MS Office
• Working experience at the aviation industry will be considered an asset

and you have competence in:

• Communicating openly, honestly, and respectfully with all stakeholders
• Working collaboratively
• Problem-solving
• Prioritizing and time management
• Demonstrating attention to detail and flexibility

If you pursue your career journey with Aegean, on top of a challenging job, we offer:

• A working environment where you feel valued and appreciated
• Excellent career and development opportunities within the organization
• Flight tickets
• Private health insurance scheme

If this looks like an interesting opportunity for you, send us your application now here!

Your application shall contain your CV in English language and is to be submitted until the 26th of March. All applications will be treated as strictly confidential.

Please note that only shortlisted candidates will be contacted.

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